Privacy Policy

Effective Date: 07 November 2023

Soncur, ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices for collecting, using, and safeguarding the personal data we collect from visitors to our Shopify website, customers, and users of the Soncur mobile app. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Name: We collect your name to address you personally and customize your experience.
  • Email Address: We collect your email address to communicate with you and send you updates, promotions, and important information.
  • Phone Number: We collect your phone number for communication purposes and to verify your identity when necessary.

1.2 Sound Files
Soncur collects sound files from customers. These sound files may contain their voice and are used to generate digital 3D soundwaves for printing. The soundwaves are encrypted and securely stored in a cloud database.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Marketing: We may use your personal information to send you promotional materials, updates, and offers.
  • Product Improvement: We may use the sound files to create and improve our products and services.
  • Communication: We use your contact information to respond to your inquiries, provide customer support, and send transactional and account-related emails.

3. Security of Your Information

We take the security of your personal information seriously. We have implemented security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. All soundwave data is encrypted and stored in a secure cloud database.

4. Access to Your Sound Files

Customers can access and listen to their sound files through the Soncur app. We provide you with the tools and resources to manage and control your personal information.

5. Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to third parties. We may share your data with trusted third-party service providers for the sole purpose of facilitating our services, subject to strict confidentiality agreements.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your online experience and gather information about your browsing habits. You can control the use of cookies through your web browser settings.

7. Changes to this Privacy Policy

We reserve the right to update and modify this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Please review this policy periodically for any updates.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at