Effective Date: 07 November 2023
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Name: We collect your name to address you personally and customize your experience.
- Email Address: We collect your email address to communicate with you and send you updates, promotions, and important information.
- Phone Number: We collect your phone number for communication purposes and to verify your identity when necessary.
1.2 Sound Files
Soncur collects sound files from customers. These sound files may contain their voice and are used to generate digital 3D soundwaves for printing. The soundwaves are encrypted and securely stored in a cloud database.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Marketing: We may use your personal information to send you promotional materials, updates, and offers.
- Product Improvement: We may use the sound files to create and improve our products and services.
- Communication: We use your contact information to respond to your inquiries, provide customer support, and send transactional and account-related emails.
3. Security of Your Information
We take the security of your personal information seriously. We have implemented security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. All soundwave data is encrypted and stored in a secure cloud database.
4. Access to Your Sound Files
Customers can access and listen to their sound files through the Soncur app. We provide you with the tools and resources to manage and control your personal information.
5. Disclosure to Third Parties
We do not sell, trade, or transfer your personal information to third parties. We may share your data with trusted third-party service providers for the sole purpose of facilitating our services, subject to strict confidentiality agreements.
6. Cookies and Tracking Technologies
8. Contact Us